Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

The U.S. Chaplain International Association (USCIA) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit uscialearn.com or enroll in our courses.

1. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, email address, phone number, and billing information provided during registration or enrollment.
• Usage Data: Information about how you access and use the platform, including IP address, browser type, pages visited, and time spent on courses.
• Course Progress: Records of course completions, quiz results, and certificates earned.
• Communications: Messages you send to our support team.

2. How We Use Your Information

We use the information we collect to:

• Process enrollments and manage your account
• Deliver course content and track your learning progress
• Send transactional emails, course updates, and support responses
• Improve our platform and develop new course offerings
• Comply with legal obligations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our platform (e.g., payment processors, email service providers) under strict confidentiality agreements. We may also disclose information where required by law.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on the platform. Cookies help us remember your preferences, keep you logged in, and analyze site usage. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us, subject to any legal obligations to retain certain records.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at lmssupport@uscialearn.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.